LG Neon GT365 Phone, White/Green (AT&T)

By LG on June 24th, 2009

Amazon.com Widgets

Customer Rating: Rating 2.0 out of 5

(35 Reviews)

List Price: ~~$199.99~~

* as of Thursday September 9, 2010 01:47:53, America/Chicago

Product information Brand: Lg
Publisher: Lgic
Category: Wireless
Release Date: May 4, 2008
Model: GT365

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Features

Affordable smartphone in green/white with 2.4-inch touchscreen and slide-out QWERTY keyboard; customizable and intuitive user interface
Compatible with AT&T's EDGE data network; access to mobile email, text/picture messaging and instant messaging
2-megapixel camera/camcorder; Bluetooth stereo music; MicroSD expansion to 4 GB; digital audio player
Up to 3 hours of talk time, up to 244 hours (10+ days) of standby time
What's in the Box: handset, battery, charger, quick reference guide, user guide

Accessories

Editorial Review

Amazon.com Product Description: A quick messaging phone boasting a full keyboard for text messaging beneath its vibrant colors, the stylish green-and-white LG Neon helps you stay connected whenever and wherever you roam with its bright touchscreen-enabled LCD screen (for dialing only) and slide-out full QWERTY keyboard. You'll be able to keep up with friends and family while on the go using text messaging, mobile email, and instant messaging via popular services including AOL, Yahoo! and Windows Live (messaging charges apply). Other features include a 2-megapixel camera/camcorder, Bluetooth for hands-free devices and stereo music streaming, microSD memory expansion to 4 GB, digital audio player and support for AT&T Mobile Music service, EDGE cellular data connectivity, organizer tools, and up to 3 hours of talk time.

The LG Neon in green and white with a 2.4-inch touchscreen with vibrating feedback...

AT&T Service
This phone provides tri-band GSM coverage (850/1800/1900 MHz) for voice as well as GPRS/EDGE connectivity for receiving data. AT&T's EDGE network offers availability in more than 13,000 US cities and along some 40,000 miles of major highways. Providing average data speeds between 75-135Kbps, it's fast enough to support a wide range of advanced data services, including full picture messaging, high-speed color Internet access, and email on the go.

The phone has a built-in web browser for MEdia Net downloads and mobile web browsing. AT&T's MEdia Net service enables you to receive and send emails, read news headlines, get weather updates, download games and ringtones, and more.

You'll be able to access the AT&T Mobile Music services, which enables you to access the Napster and eMusic subscription music services, stream music video, discover what's playing with Music ID song-recognition software, and find out what's hot with The Buzz music news portal.

Phone Features
The LG Neon has a 2.4-inch LCD with a 240 x 400-pixel resolution and support for 262K colors, and it also has an accelerometer for auto-rotation of the screen when you turn it from portrait to landscape view. Below the screen you'll find a colorfully organized four-button navigator that's complemented by send/end keys and two soft navigation keys. When you press the dialer button at the bottom left corner of the phone's navigation area, you'll be able to quickly dial numbers using the touchscreen dialer. All other functions are accessed via the physical navigation keys.

The Home screen menu from LG's Flash user interface (UI) provides quick access to your calendar, alarm clock and digital audio player, and it provides an intuitive tab-based layout for accessing phone, multimedia and other tools. The phone also offers a three-row full QWERTY keyboard that smoothly slides out from the left side of the phone (when viewed in tall portrait mode).

...and a smooth, slide-out full QWERTY keyboard for easy text messaging and writing longer emails.

The phone comes with a small 14 MB internal memory, which is expandable via optional microSD memory cards (up to 4 GB in size). The internal phonebook can store up to 1000 contacts, with each entry providing space for up to four phone numbers, one email address, and a picture ID. The phone also includes nine speed dial options (eight entries plus one voicemail) and support for caller groups as well as designating a specific ringtone to a contact.

Hands-free communication is easy thanks to the integrated speakerphone. This phone also provides Bluetooth wireless connectivity (version 2.0), and includes profiles for communication headset, hands-free car kits, and file transfer. With the A2DP Bluetooth profile, you can stream your music to a pair of compatible Bluetooth stereo headphones. You can also wirelessly send contacts, calendar events, notes and pictures. This phone can save up to 20 Bluetooth pairings.

The digital audio player is compatible with MP3, AAC/AAC+, and WMA files, and it allows you to create and manage playlists directly on the phone. Other features include a customizable equalizer and visualization, the ability to multitask in other phone applications while still playing music, and easy transfer of files from your PC via USB (optional cable available separately). The phone also includes a flight mode, which allows you to continue playing music while turning off the cellular radio.

Keep the music playing by storing your tunes on optional microSD memory cards (up to 4 GB in size).

The 2-megapixel camera offers four resolution modes (1600 x 1200, 1280 x 960, 640 x 480, and 320 x 240 pixels) and it has up to a 4x digital zoom (depending on resolution selection). It also features white balance and brightness controls, multishot capabilities, night mode for enhanced imagery in low-light conditions, multiple quality options, and your choice of shutter tones (including silent). Additionally, this phone can capture video clips with audio in either 320 x 240 or 176 x 144-pixel resolutions with up to a 2x digital zoom. You can record clips up to 32 seconds for sending via MMS messaging or up to 60 minutes for saving to your PC.

Other features include:

SMS text and MMS picture/video messaging
Threaded messaging displays messages in time-order from a contact
Mobile Email--Yahoo!, AOL, AIM, Windows Live, AT&T Yahoo!, & BellSouth Accounts
Instant Messaging--AIM, Windows Live, Yahoo! Messenger
Organizer tools: alarm clock, calendar, notepad, calculator, tip calculator, world clock, tasks, stopwatch, unit converter
USB mass storage capabilities and charging via computer (cable sold separately)
8 unique ringtones, plus vibrate and silent modes
Speed dial (8 entries plus 1 voicemail default)
Support for real-music ringtones
Voice memo recording for both reminders and sending via MMS
Java 2.0 support for application and game downloads
8 unique ringtones with vibrate and silent modes; compatible with MP3 real-music ringtones
Voice memo recording (MMS and general modes)
Bluetooth version 2.0 with the following profiles: A2DP (stereo music streaming), AVRC (remote control), HFP (hands-free car kits), HSP (communication headsets), BPP (basic printing profile for text, email), DUN (dial-up networking), FTP (file transfer), OPP (object push for business cards, calendar items, and pictures)

Vital Statistics
The LG Neon weighs 3.81 ounces and measures 4 x 2 x 0.66 inches. Its 800 mAh lithium-ion battery is rated at up to 3 hours of talk time, and up to 244 hours (10+ days) of standby time. It runs on the 850/1800/1900 MHz GSM/GPRS/EDGE frequencies.

Customer Reviews

2 failed phones within 3 weeks -- Spontaneously Shuts Off

by John Weise 2009-10-08, 6 people found this review helpful

Bought one for my daughter. After a few days it started spontaneously turning off, frequently. I returned it to the store and it was replaced with another Neon. After about 1 week the replacement phone started failing in the same way. It would shut off with a full charge, and even when plugged in. Often, shut-off occurred while texting. The problem escalates to the point it is unusable because it shuts down so often. We are returning the second phone and will not accept another Neon.

Looks deceive...

by Kelley Schaperjahn 2009-09-22, 9 people found this review helpful

I had the LG Neon for just a few weeks before I had to return it due to utter frustration.

Our relationship started out well enough: the design was adorable; it took good pictures; I liked the ringtones; I liked the slide out Qwerty keyboard and the fact that the navigational buttons were on the left side of the device when the keyboard was slid out (I'm left-handed). I also thought the touch dialing was an interesting feature.

However, the more I used this phone as an actual PHONE, the more disappointed I was. The touch dialing proved to be more trouble than it was worth when trying to navigate phone trees that required me to press a button to make a selection (including my voicemail). I'd press the button to bring up the touch-screen number pad, press my selection, and then put the phone back to my ear... only to have my cheek hit something else and hear "I'm sorry, I did not recognize your selection" or similar.

But probably my biggest issue was the fact that, after several days of working seemingly fine, the phone would basically freeze every time I'd try to place a call. I wouldn't hear anything for up to 30 seconds, and neither would the person I was calling, making both of us think we had gotten disconnected. It also had a lot of trouble with dropping calls. When calling my voicemail, I'd often miss the entire message that I had been left. I've since researched about this online and the whole not hearing anything for a little while seems to be a common issue. I'm not sure why LG even released this phone with the amount of issues people have had with it.

If you want something cute to just text on and take pictures with, go right ahead and buy this. But if you'd like your phone to perform like, you know, a PHONE... I'd suggest looking elsewhere. I exchanged this for the Pantech Matrix and have had no problems whatsoever with that phone.

lots of bad luck

by Kent Miller 2009-07-23, 36 people found this review helpful

We bought my daughter this phone about 6 weeks ago due to its low price and nice feature set. Since that time we went through 3 of them. After 3 weeks the first one started spontaneously powering off. We returned it to the AT&T store and got a replacement. The replacement wouldn't read addresses from or store addresses to the SIM. After returning that one, the 3rd one started spontaneously powering off after only a few days. We returned it for a Samsung Eternity.

The AT&T store near our house was great through all this, but I'd stay away from this phone.

DO NOT BUY THE LG NEON TE365 PHONE.

by John R. Byant Jr. 2009-08-08, 8 people found this review helpful

It has major defects that will affect phone calls and text messages. Frequently when you make a call, you will not hear the phone you have called ringing. Then when the other person picks up, you won't hear them talking for a few seconds. If you don't know this it may cause you to hang up on people or cause them to hang up on you. Also, the phone will randomly turn itself off when you open it to answer a call or close it when finished. You will then have to wait to turn it back on. This can be extremely frustrating.
These are known defects and you will find other complaints about this in web postings. LG and the various carriers know about this and are not fixing these problems or taking these defective phones back.

poor phone

by S. Wheelbarger 2009-07-25, 13 people found this review helpful

The phone worked great for about 3 weeks, then, it started to randomly shut off. It would shut off in the middle of calls and texting. At first we thought it was the battery, but come to find out, this is a manufacturer defect. We ended up returning the phone.

LG Neon is a good value

by og 2009-07-05, 32 people found this review helpful

LG Neon GT365

Pros:
- Medium size, slick appearance and sturdy design.
- Sliding QWERTY keyboard.
- Bluetooth enabled.
- MicroSD slot.
- Easy navigation.
- Threaded messaging*.
- Shortcut button to Create New Message located on keyboard.
- Conference calling.
- Inexpensive.

Cons:
- USB cable costs extra.
- No voice-dial feature.
- Keyboard takes effort getting used to.

Features:
- 2.4 in LCD screen
- Touch screen phone dialing.
- Easy access to Instant Messaging (IM) such as AIM, Yahoo! Or Windows Live.
- Easy access to Email such as AT&T, AOL, Yahoo! and Windows Live.
- 2 MP camera and video.
- Yellow Pages application.
- Music player.
- Tools: calendar, notepad, calculator, world clock, stopwatch, unit converter.
- Automatic key-lock.
- Call speaker.
- Flight mode.
- Call waiting and call forwarding.
- GSM/GPRS/EDGE network

Overall the LG Neon is a good value. It is easy to use and only takes a couple of minutes to set-up and get started.

The sliding keyboard is great for better SMS-ing but the keys could be a bit larger, in my opinion. The USB connection cable is offered as an extra accessory and it will set you back $30 to $40. The LG Neon does not have voice dialing built-in, although AT&T offers a similar service for a monthly fee.

The salesperson referred to the LG Neon as a hybrid touch-screen phone. The only touch-screen feature available is the numerical phone dialing screen which is conveniently accessible from the main interface.

Reading and sending email is quite simple if you have an AT&T, AOL, Yahoo! Or Windows Live account. Internet browsing is provided by AT&T Media Net application, but I immediately downloaded the Opera Mini browser. The Yellow Pages application could be useful but I also recommend downloading the Google Maps for mobile phones.

The Music folder contains limited trial subscription to Music ID and Make UR Tones applications. Demo games include Ms. PAC-MAN and Bubble Bash. The Neon has 14MB internal memory capacity and also features a microSD slot which supports cards up to 4 GB for extra storage. The Bluetooth wireless connectivity supports A2DP technology which can stream audio in stereo directly to the headset.

Aside from the touch-screen dialing pad, the two little features I enjoy the most about this phone are the "threaded messaging" and the "Create New Message" button on the keyboard. The threaded messaging displays full conversations and not just fragmented replies, while the New Message button is conveniently located on the keyboard.

I can get used to the LG Neon GT365 and for my particular needs this is a good phone. I do believe that the voice-dialing should be a standard feature and the USB cable should be included. With that said, I would recommend this phone for those who want simplicity and reliability for e-communication and quality voice calls.
[...]

Not a true touch screen, but still a fun phone.

by S. Randles 2009-06-30, 15 people found this review helpful

I was a little disappointed when I received this phone and realized it is only touch screen for dialing. That's it. I really wanted a true touch screen.
I love the QWERTY keyboard slider, it is great for texting. Camera is fairly good quality. It comes preloaded with some pretty nice ring tones. I like that I can choose what sound I like for things like message alerts.
Size is perfect. Fits in my hand or pocket with no problem.
Overall, I am satisfied with the phone. Just wish I hadn't been mislead into believing it was a touch screen, when it really isn't.

Not a bad entry-level messaging phone

by I'm Not Kafkaesque 2009-09-23, 7 people found this review helpful

As a salesmen for a large electronics retailer, I try more cell phones per week than most people will try in their lifetime. That said, the LG Neon is a decent little phone when it's used for its intended purpose. The Neon is NOT a smartphone- if you're looking for an enhanced web browsing experience or PDA functions, stick with a Blackberry or an HTC.

The Neon shines at one thing, and that's messaging. The slide-out keyboard feels sturdy to me, which is a huge plus in terms of durability (loose, jammed or just plain broken hinges are probably the most common complaint I get about phones). The keys are round and have space in between them, giving the Neon a totally different feel when typing when compared to other texting phones, including LG's Xenon. I have also been thrilled with the Neon's mobile email integration, which is included in the phone's software for most major email services (Gmail support is not included, but can be added with a free application available from Gmail itself. Just visit Gmail through the phone's browser and download the app).

As a messaging phone, the Neon is great. As a telephone, the Neon is mediocre. I have experienced the strange 10-15 second silence that several customers have complained about (just check out the other reviews here and you'll know what I mean), although most of my calls have gone through just fine. The built-in speakerphone is handy and actually sounds pretty good. As a web browser, I've had a very pleasant experience using my Neon to check headlines and read news articles, but the phone's 2G network does not support graphic-intensive web browsing.

I use my Neon extensively for texting and mobile email and I've been very happy with it. If you're a heavy talker (as opposed to a heavy texter) or a frequent web user, aim for a higher end phone. That said, the overall design of the Neon is sleek, simple and, in my experience, durable enough to merit a recommendation to shoppers looking for a messaging phone. The entry-level pricing on the Neon doesn't hurt, especially if you're looking for a backup phone or a second phone to use strictly for texting.

Excellent value and fun!

by Pierangelo Espinocilla 2009-07-22, 4 people found this review helpful

I got this phone last week for my 12 year old daughter, and she absolutely loves it - it's her first phone with a full keyboard and she can now text her friends much more easily. She can also dial out with the slider closed, since she can bring up the touch screen keypad in the closed position. She's still playing with all the features but so far she's just thrilled to have it.

There's a few drawbacks though - first, the most glaring one, IMO, is that it's not a 3G phone, it's EDGE only. While 3G tends to suck up battery power like crazy, it's a tad disappointing to be stuck with the slower EDGE network. Would have been better if the option to turn off 3G was present, like on my iPhone.

Second, if you're going to use this phone as an MP3 player, it's got a strange proprietary combination charger/headphone jack, so you're forced to get a proprietary LG headset if you want to listen to music, or use Bluetooth headphones. It's disappointing because I have a set of really good earbuds that would have been perfect for the phone.

Lastly, it supports only up to a 4GB microSD card on paper. (I haven't tried using a higher capacity memory card yet though).

I suspect the color will turn off most guys from getting it too.

Overall, it's a spiffy little AT&T phone, and you can't beat the price. :)

Wost cell phone I've ever bought

by Chriscoustic 2009-10-08, 8 people found this review helpful

Basically, this phone is great for a week. Then the laggy glitchyness sets in (maybe from text message memory filling up? Either way, this shouldn't happen). But aside from having to wait several seconds for ANY new screen to load, there is one main issue I would like to point out: that is, sometimes when you call people with this phone (you know, what phones are meant to be used for), YOU CAN'T HEAR THEM. Yes, I mean 30-60 seconds of "Are you there?"'s. Frustrating to say the least.

If you find yourself facing this speaker issue, no, it is not just a single defective phone you are holding. Do not assume that AT&T and LG have the customer in mind with this one, as the employee at the AT&T store and I both did. I exchanged the first phone with this issue and received a brand new LG Neon that functioned fully for the the first week or so. Then the same exact issues arose, and now am finding myself without a warranty to replace this new piece of garbage that was supposed to replace the first.

DO NOT BUY THIS PHONE.

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LG Neon GT365 Phone, White/Green (AT&T)
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Tags: att, GT365, lg, Neon, Phone, White/Green

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